Hi,
I have a new Imolaza sprinkler timer and am in the process of installing. I miss placed the three screws' that came with the outdoor cover. I have sent two emails and one note on the contact us page, three days ago and get no response. Do they still have support?

I was looking for the size /thread of the screws in the outdoor cover that secure the Imolaza unit.

Thanks

    Lincoln Pierce Hi Sir, really sorry for the inconvenience, we just noticed your email and had no idea it was marked as spam, so we missed it. I will confirm with our factory if we can send the spare parts directly to you. If not, I will send you the exact dimensions later.

      Lincoln Pierce
      Hi Lincoln, we apologize for any inconvenience. Unfortunately, we are unable to directly provide you with the components. We kindly request you to purchase them from another source, and we will reimburse you for the incurred expenses.

      If you are missing screws for fixing the outer casing, the specified screw type is Pan Head Self-Tapping Screw (M420).
      For the screws used to secure the controller, the specified type is Flat Head Machine Screws (M414).

      We will provide you with two images as references. After your purchase, we will reimburse you for the incurred expenses. To ensure your privacy, we can proceed with the next steps via email.

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